IMPORTANT: PLEASE READ CAREFULLY
Before you start your purchase, it's really important to read these terms and conditions thoroughly. They apply every time you shop with us online. We recommend taking the time to understand them fully, as they explain how we'll do business with you.
Once you place an order, you've accepted all these terms and conditions in full.
It's a good idea to print a copy of these terms and conditions and keep them for future reference.
Definitions In these Terms:
Whenever we mention the "website," we're talking about "Our website at www.ukmotorfactors.co.uk.
"Goods" refers to the car parts and other related products that we sell to you and supply according to these Terms and Conditions.
An "Order" is when you tell us exactly what items you want to buy from our store, creating a purchase order.
1. Terms & Conditions Overview
1.1 These Terms apply to EVERYONE who shops with us at us
We can update these Terms whenever we need to, so it's a good idea for users to check them regularly.
1.2 When you use our Website, we might gather details about you and your visit. For more on how we handle this information, please take a look at our Privacy Policy, which forms part of these Terms.
2. About This Website
2.1 Our Website is intended for people in the United Kingdom. Everything on the site, including communication, will be in English, and it's all designed to follow UK law.
2.2 We might limit certain parts of the Website so that only registered users can access them.
3. Intellectual Property Rights
3.1 We, or our licensors, own all the rights to this Website and everything on it. This includes the design, text, logos, trade names, graphics, software, and any other material.
3.2 You're welcome to look around our Website and print pages for your own use if it's just for browsing our products or placing an order. But you can't use it for anything else without getting permission from us in writing first.
3.3 What You Can't Do:
3.3 Please don't:
- Lift, tweak, or change any of the stuff on our website.
- Use any of our logos, brand names, or other trademarks you see on our site.
- Link to our website without asking us first.
4. Stuff on Our Website and Our Responsibility
4.1 We've worked really hard to build this website, but:
- We're not on the hook for any problems, losses, or expenses you might have because of using our site.
- We try our best to give you accurate and current info, but we can't promise it's 100% complete.
- Basically, we're giving you this info as-is.
4.2 We can:
- Change, take down, or update anything on our website whenever we want.
- Put up links to other websites (but we're not responsible for those sites).
4.3 We can't promise that our website will:
- Always be up and running.
- Be completely free of mistakes or viruses.
- Show product images that are absolutely perfect (there might be tiny differences).
5. How to Act on Our Site
5.1 Please don't:
- Post anything mean, hateful, gross, or offensive.
- Be a bully or harass other users.
**Section A: Prohibited Activities**
**Things You Absolutely Shouldn't Do:**
We take these rules seriously, so please don't:
* Give out wrong or stolen information.
* Mess with our website or use any kind of harmful software.
* Pretend to be someone else or use their personal details without their okay.
**5.2 Keeping Your Password Safe:**
If you have a password on our site, please remember to:
* Keep it to yourself and don't share it with anyone.
* Take full responsibility for everything that happens under your account.
**Section B: Terms of Sale**
**6. How to Order**
**Let's Get You the Car Parts You Need: A Simple Guide**
**Finding and Buying the Perfect Auto Parts Has Never Been Easier**
Here at UK Motor Factors, we've made buying car parts as easy as possible. We know whether you're a car expert, a mechanic, or just someone who needs a part, the process should be simple and hassle-free.
**Step 1: Start Browsing Our Wide Selection**
* Use our cool search tools to quickly find what you're looking for.
* Tell us the make, model, and year of your car.
* Narrow down your search by part type, brand, or any other specifics.
* Click on the product you like.
* Hit that "Add to Basket" button when you've found the perfect match!
**### Step 2: Managing Your Shopping Basket**
Think of your basket as your personal digital workspace. Here you can:
* **Tweak the quantities** of items you're ordering.
* **Get rid of** any parts you've changed your mind about.
* **Pop in** any promotional codes you have.
* **Keep an eye on** your order total as you shop.
**Pro Tip:** Don't rush! Take a moment to **review everything carefully**. We want you to be completely happy with your choices!
**### Step 3: Proceeding to Checkout**
Once you're all set and ready to buy:
* Hit the **"Continue to Checkout" button**.
* Or, **hover over** the basket icon up in the top right corner.
* Then, just **click on "Checkout"**.
**### Step 4: Customer Registration Options**
We've got **flexible sign-up options** to **match what you prefer**:
**#### Guest Checkout**
* Just **enter your email address**.
* It's **super fast and easy**.
* Ideal if you're just **making a one-off purchase**.
**For Our Valued Customers**
* **Returning?** Simply log in with your email and password.
* **Convenience at Your Fingertips:** Your saved addresses and payment methods are right there.
* **Shop Smarter, Not Harder:** Check out lightning-fast on your next visit!
**Ways to Pay**
* **PayPal:** A trusted and secure option.
* **Credit or Debit Cards:** We accept all major cards.
* **Pick Your Poison:** Choose the payment method that suits you best.
**Step 5: Let's Talk Delivery**
**Get Your Gear Your Way:**
* **Home Delivery:** Relax and let us bring it to your door.
* **Click and Collect:** Swing by a local collection point.
* **Find Your Nearest Pickup Spot:** Just pop in your postcode.
**A Quick But Important Heads-Up:** Double-check your address! We're not responsible for delivery snafus if the details are wrong.
**Step 6: Time for a Final Once-Over**
**Last Chance to Make Sure Everything's Perfect Before You Place Your Order:**
* **Give It One Last Look:** Review all the order details, just to be safe.
* **Checklist Time:** Make sure the parts, quantities, and prices are spot on.
* **Address Check:** Verify that your delivery and billing addresses are correct.
* **Speed Up Future Orders:** Save your payment details for next time.
* **No Takebacks Now:** This is your final opportunity to tweak your order before it's final.
**Our Commitment to You**
* We want to make sure everything is on the up-and-up, so we might need to check your order and, in rare cases, we may have to say no.
* Think of each order as its own little agreement between you and us.
* We're all about getting your orders sorted out super fast and without any fuss.
**Got Questions?**
If you run into any snags while you're ordering, no worries! Just:
* Drop us a line at support@ukmotorfactors.com
* Jump on our live chat (we're around during normal business hours)
* We're always here to lend a hand and make sure you get the exact right bits for your needs!
** Heads up:** When you place an order, you're giving a thumbs-up to all our Terms and Conditions. It's a good idea to hang onto a copy for your records.
**8. Sending Stuff Back and Getting Your Money Back**
**8.1 Our Return Policy**
* You've got 30 days to change your mind and send things back.
* To qualify for a return, your items need to be:
* In the same condition as when you received them (unused)
* Packed up in their original boxes
* Tagged along with the original receipt
* You'll need to cover the costs of shipping things back to us.
**9. Info About Our Products**
**9.1 We do our absolute best to give you the most accurate information about our products, but it's super important that you:**
* Double-check that the part you're buying will actually fit your vehicle.
* Make absolutely sure you've picked the right bit for your car.
### 10. Limitation of Liability
10.1 We are not responsible for:
- Choosing the wrong parts
- Damage caused by incorrect installation
- Indirect or consequential damages
10.2 The most we can be held liable for is the amount of your order.
## 11. Governing Law
These terms are subject to UK law. Any disputes will be settled in UK courts.